What is the challenge?
Organizations often identify issues through External Audit engagements that are also relevant to Internal Audit teams, or vice versa.
However, these findings are typically managed in separate processes, requiring manual r...
Enhanced Configurable Notifications and Email Trigger Framework
What is the challenge?
The current notification and email trigger functionality lacks the flexibility required to support the diverse operational processes used by customers. Organizations often manage different workflows, review cycles, approva...
Allow Standard Fields to be Configured as Mandatory
What is the challenge?
Standard fields are not always required during data entry. While organizations can often enforce completion of custom fields, key standard fields can be left blank, resulting in inconsistent data capture and reliance on ma...
Ability to generate a report showing all documents assigned to and acknowledged by a specific user.
What is the challenge?
Administrators and L&D teams need to view a complete history of documents assigned to an employee, including documents that have already been acknowledged. Currently, Advanced Workload only displays outstanding documen...
Allow Attachments (WOPI Files) to be Viewed and Downloaded After Associated Object Approval/Completion
What is the challenge?
Currently, when a WOPI file is attached to an object (for example, an audit, finding, action, review point, or other workflow item), users can only download the file once the associated object reaches a completed or approv...
What is the challenge?
Audit items such as Execution records, Findings & Problems, Actions, and Review Points are currently displayed in alphabetical order rather than in a user-defined sequence. During audit delivery, users often need to pr...
Ability to Add Single Audit to More Than One Audit Plan
What is the challenge?
Many Internal Audit functions maintain multiple planning perspectives, including:
Annual Audit Plans
Strategic / Multi-Year Plans
Ad Hoc Planning
Follow Up Audits
Etc
Currently, an audit can only be linked to a...
What is the challenge?
Currently, visibility of Support within Ideagen Hub is available beyond tenant administrators. This creates ambiguity around who is permitted to raise support tickets, and increases the risk of:
Support tickets being rai...
Enhanced Visibility for Audit Steps and Related Tasks
What is the challenge?
Approvers currently lack a clear, at-a-glance view of the status of audit steps - specifically whether a step has associated attachments, findings, notes, or other key indicators that need review prior to completion/approv...
Display Referenced Findings in Actions for Business Users
What is the challenge?
Business users are granted access only to actions assigned to them for remediation purposes and do not have permission to access audit findings directly. Whilst this aligns with the intended security model, it can leave ac...